Privacy Policy

Last Updated: January 23, 2025

Introduction

Welcome to Ray3 AI Video Generator ("Ray3", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ray-3.org and use our AI video generation services.

Information We Collect

Personal Information

Account Information: Name, email address, and password when you create an account
Payment Information: Billing details for subscription and credit purchases (processed securely through Stripe)
Contact Information: Details you provide when contacting our support team at [email protected]

Usage Data

Video Generation Data: Prompts, generated videos, and usage statistics
Website Analytics: Pages visited, time spent, click patterns, and user interactions
Device Information: IP address, browser type, operating system, and device identifiers

Automatically Collected Information

Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze website performance
Log Files: Server logs containing technical information about your visits

How We Use Your Information

We use your information to:

Provide Services: Generate AI videos using Luma's Ray3 model and maintain your account
Process Payments: Handle subscriptions and credit purchases through our payment processor
Improve Services: Analyze usage patterns to enhance Ray3 AI capabilities and user experience
Customer Support: Respond to inquiries and provide technical assistance
Communication: Send service updates, security alerts, and promotional materials (with your consent)
Legal Compliance: Meet legal obligations and protect against fraud or misuse

We may share your information with:

Service Providers: Third-party vendors who assist in providing our services (Stripe for payments, cloud storage providers)
AI Model Providers: Anonymous, aggregated data may be shared with Luma AI to improve Ray3 model performance
Legal Requirements: When required by law, court order, or to protect our rights and safety

We do not sell your personal information to third parties.

Data Retention

Account Data: Retained while your account is active and for 30 days after deletion
Generated Videos: Stored for 30 days unless you choose to delete them earlier
Payment Records: Kept for 7 years for accounting and tax purposes
Usage Analytics: Anonymized data may be retained indefinitely for service improvement

Your Rights and Choices

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data (subject to legal requirements)
Portability: Receive your data in a machine-readable format
Opt-out: Unsubscribe from marketing communications
Cookie Control: Manage cookie preferences through your browser settings

To exercise these rights, contact us at [email protected].

Data Security

We implement industry-standard security measures to protect your information:

Encryption: Data is encrypted in transit and at rest
Access Controls: Strict access limitations for our team members
Regular Audits: Periodic security assessments and updates
Secure Infrastructure: Cloud services with enterprise-grade security

International Data Transfers

Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers, including:

Adequacy Decisions: Transfers to countries with adequate privacy protection
Standard Contractual Clauses: For transfers to other countries

Children's Privacy

Ray3 is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Third-Party Services

Our service integrates with:

Luma AI: For Ray3 video generation (subject to their privacy policy)
Stripe: For payment processing (subject to their privacy policy)
Cloud Storage Providers: For video storage and delivery

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

Email Notification: To your registered email address
Website Notice: Prominent notice on our website
Date Update: The "Last Updated" date at the top of this policy

Contact Information

For privacy-related questions or concerns, contact us:

Email: [email protected]
Website: ray-3.org
Subject Line: Privacy Policy Inquiry

Compliance

This Privacy Policy complies with:

GDPR: European General Data Protection Regulation
CCPA: California Consumer Privacy Act
Other Applicable Laws: Based on your jurisdiction

By using Ray3 AI Video Generator, you consent to the collection and use of information as described in this Privacy Policy.